Business and Administration SCQF 5 SVQ

What is special about this course?

The SVQ 2 qualification is made up of 3 mandatory and 2 optional units which are selected to match the job the candidate is currently doing.

Entry requirements

You must be in year round employment in an administrative capacity.

Units include:

* Manage customer relations
* Maintain the drinks service
* Maintain the reception service
* Organise business travel and accommodation
* Deal with visitors
* Organise and support meetings
* Manage yourself
* Use a telephone system
* Use various software applications
* Work effectively with other people
* Use specialist or bespoke software
* Research and report information

Evidence for the qualification will be provided through visual observations carried out in the workplace by your allocated assessor, along with a portfolio of evidence which is created by the candidate. The candidate will also have to show that they have appropriate knowledge and understanding of their job by answering a range of questions.

How will I study my course?

  • Part Time
  • Flexible

Work based qualification.

How long will my course last?

12 Months

Where can I study my course?

    • Work Based

Start date

The SVQ in Business Administration can start at any time.


Find out more about fees, fee waivers and funding options.

What can I do on completion of my course?

You could progress onto the SVQ Level 3 SCQF 6/7

Is there more information available online?

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Apply for Business and Administration SCQF 5 SVQ

I want to start in 2023/24
I want to start in 2024/25

We are delighted that you are thinking about studying at UHI North, West and Hebrides. UHI North, West and Hebrides operates a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity status, race, religion and/or belief, sex, sexual orientation or socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.