Business and Administration SCQF 5 (Work-based) SVQ

What is special about this course?

The SVQ Business and Administration SCQF 5 is an internationally-recognised qualification, that is designed to equip those working in business and administration with the skills and knowledge they need to carry out their role successfully. The course is made up of 3 mandatory and 5 optional units which are selected to match the job the candidate is currently doing.

Entry requirements

Candidates should be employed within a business/administration role where they are carrying out relevant tasks and responsibilities which will allow them to gather the required evidence.

Units include:

  • Manage customer relations
  • Maintain the drinks service
  • Maintain the reception service
  • Organise business travel and accommodation
  • Deal with visitors
  • Organise and support meetings
  • Manage yourself
  • Use a telephone system
  • Use various software applications
  • Work effectively with other people
  • Use specialist or bespoke software
  • Research and report information

Evidence for the qualification will be provided through visual observations carried out in the workplace by your allocated assessor, along with a portfolio of evidence which is created by the candidate. The candidate will also have to show that they have appropriate knowledge and understanding of their job by answering a range of questions.

How will I study my course?

  • Part Time
  • Flexible

Visual observations carried out in the workplace by your allocated assessor, along with a portfolio of evidence which is created by the candidate. Assessment is normally carried out in the workplace to minimise the time learners would need to be away from their work.

How long will my course last?

12 Months

Where can I study my course?

    • Work Based

Start date

The SVQ in Business and Administration can start at any time.


Find out more about fees, fee waivers and funding options.

What can I do on completion of my course?

Learners can progress to a range of qualifications, including further SVQ Business qualifications at SCQF 6 or 7, or HNC Business and Administration.

Is there more information available online?

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Apply for Business and Administration SCQF 5 (Work-based) SVQ

I want to start in 2024/25

We are delighted that you are thinking about studying at UHI North, West and Hebrides. UHI North, West and Hebrides operates a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity status, race, religion and/or belief, sex, sexual orientation or socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.